Multi-year partnership to transform KWC’s existing IT operations by providing agile, scalable, resilient and intelligent technical support
Pune, February 6, 2024: Tech Mahindra, a leading provider of digital transformation, consulting and business reengineering services and solutions, today announced that it has been selected as a strategic partner of KWC Group AG, an international premium manufacturer of faucets and integrated sanitary solutions. Did. With this partnership, Tech Mahindra will support key parts of his KWC’s end-to-end IT services, harmonizing and consolidating current services into his one dedicated supplier.
Tech Mahindra will play a pivotal role in KWC’s business transformation efforts and drive operational efficiency through automation of IT operations across business applications and global IT infrastructure. As a strategic partner, Tech Mahindra will standardize global system management, provide end-user services and aim to improve operational efficiency across KWC’s value chain. Additionally, the organization will be responsible for managing KWC’s end-to-end IT operations, with a focus on customer centricity and measurable business growth, thereby ensuring the delivery of a world-class customer experience.
Mukul Dhyani, Head of Continental Europe, Tech Mahindra, said: “As operational challenges intensify, an integrated managed services approach to critical functions can deliver better business outcomes and drive growth. We look forward to supporting KWC in their business transformation journey by providing operational excellence, speed and agility. This partnership marks another milestone and expands our reach in Switzerland and the DACH region. This is proof of our expansion.”
KWC has achieved significant results as of the end of 2022, following its acquisition by Equistone the previous year. KWC uses SAP public cloud solutions to provide a complete cloud-based environment for enterprise resource planning (ERP), customer relationship management (CRM), product data management (PDM), human resources (HR), and marketing applications I succeeded in doing so. This cloud infrastructure is currently in operation across all organizations across China, the Middle East, and Europe. As part of the partnership, Tech Mahindra will help KWC integrate all business applications and infrastructure domains to drive operational efficiency and innovation.
Menno Vlietstra, Head of IT Group at KWC, said: “Building strong partnerships with leading IT providers enables us to improve cost efficiency and increase innovation, helping our organization remain competitive in a rapidly evolving digital environment. Our partnership with Tech Mahindra will accelerate our transformation and give us access to the latest IT services, lower costs and greater flexibility.”
The partnership with KWC is in line with Tech Mahindra’s NXT.NOWTM framework for emerging technologies and solutions that enhance the ‘Human Centric Experience’ and enable digital transformation to meet the evolving needs of customers. is focused on investing in
About KWC Group AG
KWC Group AG is an international premium manufacturer of taps and comprehensive sanitary solutions. The Group manufactures high-quality products for domestic consumers, (semi-)public institutions and the medical sector at its six locations in Europe and Asia. KWC Group AG’s headquarters are located in Unterkulm, Switzerland. The Group employs over 1,000 staff around the world.
About Tech Mahindra
Tech Mahindra delivers innovative, customer-centric digital experiences that enable businesses, employees and society to stand up for a more equal world, future readiness and value creation. This is his $6.5 billion+ organization with more than 146,000 professionals in 90 countries, assisting his more than 1,250 global clients, including Fortune 500 companies. We are focused on leveraging next-generation technologies such as 5G, Metaverse, blockchain, quantum computing, cybersecurity, and artificial intelligence to enable end-to-end digital transformation for our customers around the world. The company is the first Indian company in the world to be awarded the Sustainable Markets Initiative’s Terra Carta Seal, which recognizes global companies that are actively taking the lead in creating a climate- and nature-positive future. The company is the world’s fastest growing brand by Brand Value Rank and is among the top 7 IT brands in the world by brand strength with an AA+ rating. With the NXT.NOW™ framework, Tech Mahindra aims to enhance the ‘Human Centric Experience’ of its ecosystem and drive collaboration disruption with synergies arising from the enterprise’s robust portfolio. We aim to deliver tomorrow’s experiences today and believe that the future is now.
Founded in 1945, Tech Mahindra is part of the Mahindra Group, one of the largest and most admired multinational consortiums with 260,000 employees in over 100 countries. India holds leading positions in agricultural equipment, utility vehicles, information technology and financial services, and is the world’s largest tractor company by unit sales. It has a strong presence in renewable energy, agriculture, logistics, hospitality and real estate. Mahindra Group is globally leading in his ESG with the goal of bringing about positive change in the lives of communities and stakeholders and enabling their growth, enabling rural prosperity and improving urban life. There is a clear focus on that.
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