Precision Nutrition and Change Maker Academy takes a deep dive into the personalities and behaviors of over 5,000 health and fitness professionals.
Competition in the fitness industry is fierce and customer expectations continue to rise. What makes the best coaches different? This question is at the heart of a two-year study conducted by the Precision Nutrition and Change Maker Academy, led by Dr. John Berardi.
This study, which closely examined the personalities and behaviors of more than 5,000 health and fitness professionals, revealed five key traits common to the industry’s most successful coaches. This analysis reveals the differences between a health coach and a fitness coach, as well as the factors that best help a coach succeed.
methodological spoils
Researchers collected demographic data (location, education level, income level) from thousands of health and fitness professionals. They assessed participants’ personalities and aptitudes using the scientifically validated Caliper Profile, a detailed personality assessment that measures both behavioral traits and intellectual abilities. We currently measure 22 traits that have been shown to be relatively stable over time.
Berardi, founder of Precision Nutrition, said the study was first inspired by how the NBA’s Toronto Raptors use personality profiling to evaluate draft picks, and how it influenced team dynamics. It was a demonstration of the practical application of such a tool.
“We were impressed by Caliper’s data and its potential applications in a variety of business areas, so we incorporated Caliper’s profiling tools into our hiring process as we grew. This approach not only drove adoption; , management and teamwork strategies were also strengthened,” says Berardi.
This research was parsed through thousands of data points to extract the essence of what makes coaches truly effective and successful. The findings, summarized in a detailed 23-page report, highlight common personality traits among top-performing coaches while also providing deep insight into the broader coaching industry. .
What personality traits and characteristics help health and fitness coaches advance through the ranks, and what traits should employers look for when hiring? A summary of five traits provides insight. Masu.
Trait 1: Proactivity
Successful coaches use positivity to communicate effectively, set clear expectations, and motivate their clients. But it’s not overbearing. It is the ability to assert one’s expertise and guidance with confidence and clarity.
Assertiveness allows coaches to communicate their ideas, expertise, and feedback clearly and confidently, fostering an environment where open dialogue and mutual respect are fostered. It’s neither passive nor aggressive. Instead, we strike a balance by recognizing and respecting the needs and rights of both coach and client.

This report helps you avoid misunderstandings, set clear boundaries, and have difficult conversations like discussing unpaid bills or providing tough feedback while maintaining positive trust and mutual respect with your customers. It emphasizes the importance of positivity as you get through it.
Trait 2: Calmness
The ability to remain calm under pressure is extremely important in a fast-paced fitness environment. A calm coach is able to make informed decisions, provide steady guidance, and gracefully navigate the ups and downs of a client’s progress.
Calmness, as identified in the study, refers to the ability to remain calm and maintain a stable temperament. This trait allows fitness professionals to calmly and rationally handle the challenges and stresses inherent in coaching.
In coaching, calmness fosters a constructive environment in which critical feedback can be given and received, decisions are made thoughtfully, and the coach-client relationship is strengthened against the stress of intense training.
High scorers on this scale demonstrate the ability to handle both routine and high-pressure scenarios without developing emotional reactions that can derail decision-making and customer trust. Conversely, people with low scores may have trouble controlling their emotional responses.
Trait 3: Empathy
Empathy is the bridge between the coach’s expertise and the client’s personal journey. This characteristic allows coaches to understand and relate to their clients on a deeper level, supporting a trusting and secure relationship that can help them navigate the challenges of personal transformation.
The importance of empathy in coaching directly impacts a coach’s ability to encourage open communication and vulnerability. This connection is critical to personalizing coaching strategies that resonate with clients’ unique experiences and challenges, leading to more effective and sustainable behavior change. Although empathy is somewhat innate, it can be developed and refined.
Berardi said that, overall, the report’s findings were not particularly surprising. However, an unexpected insight was the role of empathy in coaching effectiveness and financial success.
“Contrary to the assumption that increased empathy can impede objective decision-making, our findings show that moderate empathy can be used without compromising personal boundaries or emotional resilience. “It suggests a ‘sweet spot’ that increases the effectiveness of coaching,” says Berardi. “This nuanced understanding of empathy challenges common narratives about the traits necessary for entrepreneurial success, and suggests that a balanced level of empathy can contribute to both effective coaching and financial prosperity. It suggests.”
Characteristic 4: Urgency
Successful coaches prioritize tasks with a sense of urgency, keeping both themselves and their clients focused on the end goal. Urgency keeps your progress consistent and your motivation high.
“This characteristic confirms the oft-touted self-help mantra that actions are better than ideas, and provides experience in the concept that a proactive approach to goals is a determinant of higher returns in the health and fitness sector.” “We provided significant evidence that this was the case,” Berardi said.

People with high Urgency scores are characterized by a willingness to act quickly and are good at handling tasks efficiently. This characteristic is particularly advantageous for health coaches, whose ability to make decisions and take actions quickly can have a significant impact on client progress and satisfaction.
A balanced sense of urgency helps strengthen planning and time management skills, which are important for meeting future goals, business ideas, or educational opportunities. However, the study advises against unchecked urgency, as it can lead to poor decision-making and setbacks.
Feature 5: Investing in continuing education
Although not a Caliper feature, one of the strongest correlations observed in this study was that health and fitness coaches who spent more money each year on continuing education also earned more money. .
“Investing in continuing education has emerged as a key element of success,” Berardi says. “This characteristic showed a strong correlation with both coaches’ income growth and professional satisfaction. In this study, coaches who allocate more resources to continuous learning each year are more likely to increase their income potential. We have found that not only do we increase customer satisfaction, but we also significantly outperform other coaches in terms of client retention and satisfaction.”
This research suggests that coaches who pursue further learning not only expand their breadth of knowledge and skills, but also gain additional credibility and broaden their scope of practice.
Next steps for application
Berardi hopes the information in the report will help decision makers refine their approaches to education, recruitment, professionalism and more.
According to Berardi, future trends in the health and fitness industry will revolve around adapting to technological advances such as artificial intelligence, refining hiring and training processes, and learning from other industries.
“These trends highlight the importance of balancing traditional coaching skills with new technical capabilities to enable professionals to meet the changing demands of the industry,” he says. Masu. “The industry needs to adopt more structured frameworks and best practices around recruitment, inspired by mature approaches in adjacent fields. This approach does not require reinvention, but rather proven It adapts strategies to your unique health and fitness situation.”
Read the full Precision Nutrition and Change Maker Academy report here.

