The block of flats was deemed worthless after the flat owners claimed they could feel the building shaking when trucks passed by.
Dan Bruce, 40, fears the entire building will collapse if nothing is done to solve the never-ending problem.
When Dan bought a top floor apartment in the Agar Grove complex in Camden in March 2019, he knew he was starting an exciting new chapter.
Dan said: 'I have a house, it was supposed to be a house, I paid a lot of money for it, £800,000, and it's worth nothing.
“And there’s absolutely nothing I can do about it.
“So I'm really furious.”
The property had just been built the previous year and looked great in the brochure and around, he said.
But it quickly turned into a living nightmare when Dan and the other new owners noticed serious problems.
Dunn claims that the apartment's floors began to rot, causing many of the rooms to become noticeably sloping and uneven.
He also claims that water started leaking from the terrace and bathroom, causing extensive damage to the exterior walls of the building.
He added that the bathroom floor had collapsed on its own, making it unusable due to plumbing issues and leaving the room filled with mold.
Dunn told MyLondon that she was terrified that the building would collapse, adding: “Every time the building moves or there's a loud noise, I wake up and have to check to make sure everything is okay. Become.
“One of the street corners… [of the building] It's just going down, so I have to go get everyone and knock on all the doors and get everyone out. ”
Dunn added that when it rains heavily, the ceiling leaks, causing electrical problems and leaving the kitchen unusable for days or weeks at a time.
Dunn and another apartment owner, Alexandra Druzhinin, say the building is structurally unsafe and that strong winds and trucks cause the apartment to shake.
They claim that the pressure on the window from the walls on both sides caused it to begin to bend.
Mr Dunn said he checked everything about the property before moving in and also used a conveyancing solicitor rather than the building.
“We did our research and made sure we had a structural warranty and we made sure we had buildings insurance,” Dan insists.
Dunn said the developers would overwrite the problem days or hours before viewing to hide their shoddy work.
However, the developer and owner of these apartments, Prime Metro Properties, told The Sun: “This is completely untrue and Prime Metro was completely unaware of the problems occurring today.
“If the inspector hired by the purchaser couldn’t spot the problem, how could Prime Metro have known?”
Dan claims he was shocked that a building in such condition was approved by an approved inspector from Salus Building Control & Fire Safety Consultants Limited.
“The authorized inspector should not have been allowed to enter the building,” he said.
“They are not allowed to close buildings recklessly.
“This was objectively reckless,” he added.
Salas Building Control told The Sun: “We strongly deny that the property was defective at the time Building Control approval was granted.”
Acasta European Insurance Company Limited is responsible for paying insurance claims by apartment owners in buildings.
But Dunn and the other owners said not a penny has been deposited, even though five years have passed since they filed their claims.
They said their claims were accepted but no one came to investigate the matter.
“Perhaps this is not their fault, but they owe us an obligation under the Insurance Act to pay within a reasonable time the amounts due under the insurance contract.
“They don't do that,” Dan explained.
For the past five years, he claims, the crumbling building has taken over Dan's life.
“Every day, Alex and I fight, we spend time fighting, we spend money on lawyers, and here we are the victims,” Dunn said.
London Fire Brigade issued an enforcement notice for the building in 2021, but Mr Dunn claims it has not yet been properly completed.
Dan and Alex are fed up with the inaction and ask the government for help.
Michael Gove visited Agar Grove in October last year and “promised” residents that “his team will find creative solutions”.
“Yet, the Department of Level Up, Housing and Communities (DLUHC) has been involved for a year and there has been no substantive change,” Dunn explained.
DLUHC told The Sun that it had met with Prime Metro and Acasta after visiting Dunn and others at Agar Grove.
“The Secretary of State has made it clear that those who should be supporting leaseholders are moving too slowly.
“We are in regular contact with residents and are considering what steps we will take going forward.
A DLUHC spokesperson said, “Acasta must promptly fulfill its guarantee obligations so that leaseholders who have suffered undue hardship can continue to live their lives.''
Dunn estimates he owes around £1.5m in total, including what he originally paid for the flat, plus legal costs and compensation for five years of stress and poor living conditions.
However, Dan believes the funding will need to come from the government at this stage.
“If the government generally believes we have built safe housing, then the risk of government backstops when things get worse should be minimal,” he said.
“And it's the government that has allowed lax regulation, essentially enabling it.”
Stuart Power, director of Salus Building Control, told The Sun: “We fully understand the immense frustration felt by apartment owners in Agar Grove as they seek to repair existing deficiencies.
“It is perplexing that after so much time, new construction warranty insurers, developers, and subcontractors have not worked together to determine the cause of the defects.
“We have publicly proposed this course of action several times and offered to assist in this process in any way possible, but so far to no avail.
“We therefore once again call on insurers, developers and subcontractors to do the right thing. Without further delay, occupiers must be offered a fruitful path to redress. .”
The Sun contacted Acasta Europe Limited for comment but did not receive a response.
What are your rights?
If you believe the developer has not shared relevant information with you or is not selling the property under false pretenses, you can take your case to court for misrepresentation of the property.
If you win your case, you can claim the amount your home has lost in value according to the court's decision.
Other defects in housing, such as problems with fixtures and fittings or complaints that building work is not completed on time, are usually covered by the developer's code of conduct.
Issues can be resolved privately with the developer and insurance company.
If this is not done to your satisfaction, you can lodge a complaint with the independent Housing Ombudsman.