A Federal Aviation Administration report released on Monday found deficiencies in Boeing’s safety culture and revealed that Boeing has He pointed out that the company has made several improvements.
The report, written by a group of experts convened a year ago at the request of Congress, found a “disconnect” between Boeing’s senior management and other employees. The committee found that the company’s safety culture practices were “inadequate and chaotic.”
The FAA said in a statement that it would “immediately begin a thorough review of the report” and take action on the recommendations, if necessary.
“We continue to hold Boeing to the highest standards of safety and work to ensure the company comprehensively addresses these recommendations,” the agency said.
Boeing said in a statement that it supported the committee’s review and said it had “taken significant steps” to improve its safety culture, but acknowledged there was “more work to do.”
Last month, a panel on a Boeing 737 Max 9 plane exploded during an Alaska Airlines flight, raising new concerns about the airline’s safety culture. The FAA’s new report does not mention the incident, but the National Transportation Safety Board says a panel known as a door plug on the Alaska plane was missing a critical bolt that holds the panel in place. He said it seemed like it.
The FAA committee issued 53 recommendations based on a review of thousands of pages of Boeing documents and more than 250 interviews. The recommendations include asking Boeing to better communicate and define the language it uses when enhancing safety, and ensuring that employees know their anonymity will be protected when reporting concerns and issues. This includes asking them to make an extra effort to achieve their goals.
Internally, Boeing has encouraged its employees to “seek, talk, and listen” and actively uphold safety and other principles the company values. But the committee found that “little or no attention has been paid to exploring or listening.”