I read with interest Megan McArdle’s March 3rd op-ed on the trials and tribulations of Macy’s, “It’s not shoplifting that’s killing department stores.” I know he’s 71 years old, but I remember him when he had at least six major department stores in the Washington area. My first job at age 16 was as a window trimmer’s assistant for the Landsburg family on 7th Street NW. I think there is no question that American department stores are an endangered species.
If you compare their situation with that of Europe, you wonder why. My wife and I visit both London and Paris frequently. There are four major department stores in Paris and many more in London. Judging from customer traffic, all stores seem to be thriving. The crowds at most of these establishments, even on weekdays, are similar to holiday shopping at American malls. Perhaps that’s their focus. American department stores seem to be downsizing their product selections almost every month. European stores remind me of the department stores of my youth.
Business model may be another issue. American stores seem to have sales every week. It’s gotten to the point where if something isn’t selling, people won’t buy it. I’m guilty of this myself, but some may wonder just how legal these sales really are. European stores rarely have sales. This definitely seems to be sparking more interest.
stephen shatman, chevy chase