TECH junkies are returning Apple’s latest gadgets, and it’s not because of motion sickness.
The company released this new device last year, sending fans into a frenzy to get their hands on the futuristic headset.
Apple analyst Ming-Chi Kuo found that some owners of the new Vision Pro are returning the device because they don’t know how to use it.
The gadget is touted as a spatial computing device that “seamlessly” blends both the physical and digital worlds.
However, a small number of users say some of its features are hard to find, leading to bounces, Gizmodo reports.
Analyst Ming-Chi Kuo said in a translated analyst note: “It’s worth noting that approximately 20-30% of users who return products do so because they don’t know how to set up Vision Pro.”
This futuristic headgear uses eye-tracking technology to control the cursor in Apple’s new field of spatial computing.
This tracking technology is designed to be more intuitive than traditional digital mice, but it also has limitations that fans are getting used to.
One of the issues users are facing is that when they want to access an app, they have to press a physical button to exit the spatial experience.
And to open the familiar control center, you need to look up at the ceiling and find a small arrow.
Finally, and perhaps the most arduous task, users may sometimes have to visit one of the company’s many branches to reset a forgotten password.
The device is rumored to be available in the UK this year, but will cost £2,765 ($3,500) overseas. Some people notice teething problems and think this is too expensive.
Kuo noted that demand for the device has slowed as shipping times have been reduced from up to five days, compared to more than a month when it first launched.
But that being said, Apple is expected to sell more units than expected, and Kuo says fans will have to wait until around 2027 for a cheaper version of this innovative device to be announced. Told.
sell like hotcakes
Apple has transferred about 200,000 units, although some issues have been raised by the new owners, but only a small number.
This impressive number shows that enthusiasts are getting this device into their pockets as soon as the company can stock it.
The company is also going all-in on apps made specifically for the device, after releasing more than 600 new apps that take advantage of the device’s extra real estate rather than being limited to the traditional screen.
Sun Online has contacted Apple for comment.